Terms of Service

These Terms of Service (“Terms”) form an agreement between you and Hariommhar Enterprises(“we”, “us” or “our”). By using our website, requesting a quote, or booking a service, you confirm that you accept these Terms. If you do not agree with them, please do not use the website or our services.

1. About us and our services

We provide mechanised cleaning, de-sludging and food-grade sanitisation of water tanks — including overhead/rooftop, underground and sump tanks, Sintex and plastic tanks, RCC concrete tanks, and commercial and industrial tanks — for homes, housing societies, and commercial and industrial customers in Ahmedabad and the surrounding region.

2. Quotes, bookings and scheduling

Any prices or estimates we give on the website, by phone or over WhatsApp are indicative. The final price depends on factors such as the number of tanks, their size, condition and accessibility, and the scope of work — and is confirmed with you before or at the time of service. A booking is confirmed once we have agreed a date and time with you. We try hard to offer same-day or next-day slots, but availability cannot be guaranteed.

3. Pricing and payment

All prices are in Indian Rupees (₹). Unless we agree otherwise, payment is due on completion of the service. We accept cash and UPI. We are a GST-registered business (GSTIN 24EMIPB8068M1ZM) and can provide a tax invoice on request. Where you take up a recurring or annual maintenance arrangement, the specific cadence, scope and pricing are agreed with you separately and these Terms continue to apply.

4. Access and getting ready (your responsibilities)

To let us do a safe and thorough job, you agree to:

• Provide safe and reasonable access to the tank, and to the water and electricity needed to carry out the work.
• Keep the area around the tank reasonably clear.
• Tell us in advance about any known leaks, structural problems, or hazards relating to the tank or surrounding area.
• Make sure an adult who is authorised to approve the work is available, and plan for the tank to be emptied and refilled around the service.

5. How we carry out the work

Our team will perform the service with reasonable skill and care, following hygienic, drinking-water-safe practices. As standard, we document the job with before-and-after photographs and share them with you as your service report.

6. If you are not satisfied

Your satisfaction matters to us. If you are not happy with the standard of cleaning, please tell us promptly — ideally soon after the service — and we will inspect the tank and reasonably re-address any legitimate issue with the work we carried out.

7. Cancelling or rescheduling

If you need to cancel or move your appointment, please give us reasonable notice so that we can offer the slot to another customer and arrange a new time that suits you.

8. Photographs and marketing

As explained in our Privacy Policy, we keep service photographs as part of your record and may use anonymised before-and-after images to showcase our work. You can ask us not to use images of your tank publicly at any time.

9. Limitation of liability

We take care on every job, but to the fullest extent permitted by law:

• We are not responsible for pre-existing damage, defects, leaks, corrosion or structural weakness in tanks, fittings or plumbing that we did not cause.
• We are not responsible for water-quality issues that arise from your supply or storage conditions after a service has been completed.
• We are not liable for indirect or consequential losses.
• Our total liability for any claim relating to a service is limited to the amount you paid us for that particular service.

Nothing in these Terms limits any liability that cannot be excluded or limited under applicable law.

10. Use of the website

You agree to use the website lawfully and not to submit false information or misuse our forms. The content of this website — including text, images, the Hariommhar name, logo and branding — belongs to Hariommhar Enterprises and may not be copied or reused without our permission.

11. Links to other websites

Our website may contain links to third-party websites. We provide them for convenience and are not responsible for their content or practices.

12. Governing law and jurisdiction

These Terms are governed by the laws of India. Any dispute relating to them or to our services will be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.

13. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Continuing to use our website or services after a change means you accept the updated Terms.

14. Contact us

If you have any questions about these Terms, please get in touch:

• Hariommhar Enterprises (GSTIN 24EMIPB8068M1ZM)
• Block B, G.F 6, Padmavati Residency, Near Kaveri Sangam, Shilaj Circle, Shilaj, Ahmedabad – 380059, Gujarat, India
• Phone / WhatsApp: +91 97129 56655
• Email: hariommhar55@gmail.com