Privacy Policy

Hariommhar Enterprises(“we”, “us” or “our”) operates this website and provides water-tank cleaning and sanitisation services in Ahmedabad, Gujarat and surrounding areas. We are committed to protecting your personal information and using it responsibly. By using our website, submitting an enquiry, or booking a service, you agree to the practices described in this policy.

1. Information we collect

Information you give us. When you submit our booking / quote form, request a callback, or contact us by phone, WhatsApp or email, we collect the details you provide — typically your name, phone or WhatsApp number, email address (optional), the service location, your tank type and approximate size, and anything you include in your message.

Service records. When we carry out a cleaning, we create a service record that may include before-and-after photographs and notes about your tank. We share this with you (usually over WhatsApp) as your service report.

Information collected automatically.When you visit the website we may collect standard technical data such as your device and browser type, the page address requested, your approximate IP-based location, and your browser's user-agent. Where website analytics are enabled, we use Google Analytics cookies to understand how visitors use the site.

2. How we use your information

• To respond to your enquiry and prepare a quote.
• To schedule, carry out and document your tank-cleaning service.
• To send you service updates, photo reports, reminders and follow-ups by phone, WhatsApp or email.
• To issue invoices and keep the records required of a GST-registered business under Indian law.
• To improve our website, services and customer support.
• To prevent spam, fraud and misuse of our forms.
• To meet our legal and regulatory obligations.

3. Our legal basis

We process your information on the basis of your consent (which you give when you contact us or submit a form), because it is necessary to provide the service you have requested, and where required to comply with applicable law. You can withdraw your consent at any time — see “Your rights” below.

4. Cookies and analytics

Our website uses a small number of cookies that are needed for it to function, and — where enabled — Google Analytics to measure traffic and improve the site. You can block or delete cookies in your browser settings; some features may not work as well if you do. We do not use cookies to sell your personal information.

5. How we share information

We do not sell or rent your personal information. We share it only with:

• Service providers who help us run our business — for example, secure cloud hosting and database providers that store your enquiry, website analytics providers, and messaging platforms such as WhatsApp that we use to communicate with you. These providers may only process your data on our instructions.
• Authorities or advisers where we are required to by law, or to establish, exercise or defend legal claims.

6. Communicating with us

When you contact us — or we contact you — over WhatsApp, SMS or a phone call, that communication is also subject to the privacy terms of the platform or network you use (for example, WhatsApp's own privacy policy).

7. Photographs of your tank

We take before-and-after photographs as part of your service record and as proof of the work done. We may also use anonymised images — with no personal details and no identifying address — on our website or in marketing to show the quality of our work. If you would prefer that we do not use images of your tank publicly, simply tell us and we will respect your choice.

8. How long we keep your information

We keep enquiry and service records only for as long as we need them for the purposes set out above and to meet our legal, tax and accounting obligations. After that, we delete or anonymise them.

9. How we protect your information

We use reasonable technical and organisational measures to protect your information, including restricting who can access our records. No method of transmission or storage is completely secure, but we work to keep your data safe and to act quickly if a problem arises.

10. Your rights

You may ask us to access the personal information we hold about you, correct it if it is wrong, delete it, or stop using it, and you may withdraw your consent at any time. To make a request, contact us using the details below and we will respond within a reasonable period.

11. Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can remove it.

12. Links to other websites

Our website may link to third-party websites (such as Google). We are not responsible for the content or privacy practices of those sites, so we encourage you to read their policies.

13. Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. We encourage you to review it periodically.

14. Contact us

If you have any questions about this policy, or would like to exercise any of your rights, please contact us:

• Hariommhar Enterprises (GSTIN 24EMIPB8068M1ZM)
• Block B, G.F 6, Padmavati Residency, Near Kaveri Sangam, Shilaj Circle, Shilaj, Ahmedabad – 380059, Gujarat, India
• Phone / WhatsApp: +91 97129 56655
• Email: hariommhar55@gmail.com